Problems submitting Feature Article

Hi. I'm having real problems submitting a Feature Article - is anyone else experiencing similar, or know what I can do? I'm cutting and pasting from Notepad, as directed, but every time (and I've tried about a dozen, on two different machines), I keep being told that the security code is incorrect - even though I'm being really careful when I type it in. I've tried sending a message to Bootsnall, but haven't got anything back yet, so thought I'd try posting on here. Any advice massively appreciated.

Sarah

Sorry to hear about that, Sarah. Can you let me know if you're on a Mac or a PC and what browser you're using to submit for the form. I'll try to duplicate what you're seeing.

Hi Sarah,

I sent you a reply email a couple hours ago. I just tried submitting one and it worked fine for me, but I have had the same problem in the past. You can go ahead and send the article and pictures to me for the time being, and I'll notify our tech team of the issue and see what suggestions I have.

Sorry about the inconvenience, and we'll work to get everything squared away as soon as possible.

Thanks!

Adam Seper